CosmicSpins Terms and Conditions

Welcome to CosmicSpins Online Casino. These terms and conditions govern your use of our website, our games, and every service we provide to you as a registered player. By creating an account, completing cosmic spins register, or otherwise accessing our platform, you confirm that you have read, understood, and agree to be bound by this agreement. If you do not agree with any part of these terms, we ask that you do not use our services.

Who We Are

Our platform is owned and operated by Grace Media (Gibraltar) Limited, a company registered in Gibraltar under company number 120628, with its registered office at Sovereign Place, 117 Main Street, Gibraltar GX11 1AA. We hold a licence issued by the UK Gambling Commission under licence number 57869, and the gambling software we use is provided under the same licence. At Cosmic Spins, we have offered our players a secure and regulated gaming environment since 2019, and we remain fully committed to responsible operation of our services.

Eligibility and Account Registration

You must be at least 18 years old, or the legal age of majority in your jurisdiction, to complete cosmicspins register and open an account with us. We only accept players from the United Kingdom and other Permitted Jurisdictions we name from time to time. You agree that we may verify your identity, age, and location before allowing you to deposit or withdraw funds.

Account Responsibilities

• You must provide accurate and truthful information when you register with us
• You must keep your cosmicspins login and cosmicspins casino login credentials confidential
• You may only hold one account with us at any time
• We reserve the right to suspend or close accounts that breach these terms

Once your registration is complete, you can access our services via cosmicspins app or cosmic spins casino app, as well as through our desktop, mobile, and tablet versions. We designed our CosmicSpins login process to be quick and secure, so you can reach your favourite games without delay.

Restricted Jurisdictions and Location Verification

We do not accept players from any jurisdiction outside our Permitted Jurisdictions. We permit the use of a VPN only where you are physically located within Great Britain, or within a jurisdiction permitted under our Gibraltar licence, and only where this does not prevent us from verifying your location. If we identify a breach of this rule, we will confiscate any winnings beyond a zero net deposit position for the period of that breach. You agree that we may take reasonable steps, including software checks, to confirm your true location at any time.

Deposits and Withdrawals

Our minimum deposit is £5, and our minimum withdrawal is £10. If you request a withdrawal below £10, you must contact us through live chat. No minimum applies when you are closing your account. We accept Mastercard, Visa, Apple Pay, Google Pay, PayPal, MuchBetter, Pay by Bank via Trustly, AstroPay, and bank transfer, with Interac Online and e-Transfer available for players in Canada. We do not accept company cards, credit cards (including via a payment intermediary or e-wallet), prepaid cards, cryptocurrency, or third-party payment methods under any circumstances.

We process withdrawals, where possible, back to the same method you last used to deposit. Where that method is closed, the payment fails, or it was a prohibited third-party method, we will pay your winnings to a bank account held in your own name. Our withdrawal limits range from £10 to £10,000 per transaction; amounts above £10,000 must be requested in increments of £10,000 or less, and we do not charge any withdrawal fees.

Processing Times

• We review and process withdrawal requests within up to 48 hours
• Cashouts are typically completed within 1-5 working days after processing, depending on your chosen method
• PayPal and Trustly payments generally arrive between the next day and one week
• Card payments generally arrive between the next day and the following week
• MuchBetter payments generally arrive within one to three days, and AstroPay or bank transfer within one to two days

Bonuses and Promotions

We at CosmicSpins offer a range of promotions to reward our players, including our welcome bonus, our Weekly Rewards Club, and periodic seasonal offers. Our cosmicspins no deposit bonus and other cosmic spins bonus codes offers, when available, are subject to their own specific terms which we publish alongside each promotion. Any cosmicspins promo code or cosmic spins bonus code must be entered exactly as instructed at the time of the qualifying deposit.

Our standard welcome bonus applies to first deposits only. You must deposit a minimum of £20 and wager £20 in cash on slots to receive 50 Free Spins on Big Bass Football Bonanza. Your qualifying deposit must be made using the correct promotion selected in the deposit drop-down menu. We allow one claim per customer, with a maximum redemption of £50. Free Spins are credited within 7 days and remain valid for a further 7 days, with each spin valued at 10p. You may only have one bonus or set of Free Spins active on your account at any given time.

Our Weekly Rewards Club rewards players who deposit and wager £25 in the previous week with 10 Free Spins, or £50 with 20 Free Spins, credited by 17:00 every Monday, or the next working day following a bank holiday. These spins are valid on selected games such as Big Bass Bonanza 1000, Emerald King - Wheel of Wealth, or Fishin' Reels, and must be used within the stated validity periods. We also run limited-time promotions, such as bonus spins on Emerald King - Wheel of Wealth, which are restricted to selected players and limited to one offer per person, household, address, IP address, device, payment method, phone number, and email address across our network.

We reserve the right to amend, withdraw, or refuse any bonus offer at our discretion, particularly where we suspect abuse, bonus abuse across multiple accounts, or a breach of these terms.

Games and Fair Play

Our CosmicSpins library includes approximately 1000 games, sourced from trusted providers such as NetEnt, Pragmatic Play, Play'n GO, Blueprint Gaming, Red Tiger, Light & Wonder, Yggdrasil, ELK Studios, and others. Our cosmic spins live casino experience is powered by LuckyStreak and includes blackjack, roulette, and game shows. You can also enjoy pokies, craps, video poker, scratch cards, and progressive jackpot titles across our cosmic spins slots collection. We take reasonable steps to ensure that all games offered through Cosmic Spins Casino operate fairly and are subject to independent testing where required by our licence.

Responsible Gambling

We are committed to promoting safer gambling practices. We provide self-exclusion, deposit limits, and reality checks to help you manage your play. If you feel that your gambling is becoming a concern, we encourage you to contact our support team so that we can discuss the tools available to you.

Liability and Account Suspension

We reserve the right to suspend, restrict, or close your account where we reasonably suspect fraud, collusion, breach of these terms, or any activity that violates applicable law. We will not be liable for any indirect or consequential losses arising from your use of our services, except where such liability cannot be excluded under applicable law.

Changes to These Terms

We may update these terms and conditions from time to time to reflect changes in our services, regulatory requirements, or business practices. We will notify you of material changes where required, and your continued use of our services after such changes constitutes your acceptance of the updated terms.

Contact Us

If you have any questions about these terms, our cosmicspins bonus offers, or your account, our support team is available 24/7 through live chat, by email at cosmicspins@gracemediasupport.com, or by SMS on +447700143450. We are here to help you enjoy CosmicSpins Online Casino safely and responsibly.